Helpful guidance for families and caregivers
Answers to common questions and practical resources as you navigate care at home.
Guides
Written for families making this decision for the first time. Each one includes an interactive tool and a printable PDF you can share.
Understanding Home Care
A plain-language guide to the types of in-home support, who pays for what, and how to choose what fits your family.
Includes an interactive care-level finderRead the guide · 8 minFrequently asked questions
What is non-medical home care?+
Non-medical home care includes companionship, personal care (bathing, dressing, grooming), homemaking, meal preparation, respite, and live-in support. Our caregivers provide medication reminders only — never medical treatment or medication administration.
Are your caregivers supervised?+
Yes. Our operating standard is that every plan of care is developed and overseen by a licensed Registered Nurse, and that caregivers work under RN supervision with scheduled, documented supervisory visits. Caregivers never provide medical treatment or administer medication.
Are caregivers employees or contractors?+
All Hearthline caregivers are W-2 employees — never 1099 contractors. They are background-checked, trained, insured, and accountable to our agency.
What areas do you serve?+
Hearthline Home Care serves families throughout Bergen County, New Jersey.
When can I hire Hearthline for a loved one?+
We are completing our New Jersey Home Health Care licensing and will begin accepting clients once approved. Contact us to join our early interest list — we'll reach out the moment we're ready.
Is Hearthline hiring caregivers?+
Not yet. Our New Jersey Health Care Service Firm registration is still pending, and we cannot hire caregivers or offer assignments until it is granted. In the meantime, certified home health aides are welcome to visit our Careers page and join our founding talent pool — you can share your availability and attach your resume and certifications, and we will reach out first once hiring opens.
Still have questions?
We're happy to help. Reach out and we'll respond promptly.
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